The Money Coach Co., Ltd. values your privacy. This Privacy Policy explains our practices for collecting, using, or disclosing personal data, including the rights of data subjects under personal data protection law.
Collection of personal data
We collect personal data obtained directly from you through the following channels:
- Membership registration
- Telephone
Types of personal data collected
- Personal data, such as name, surname, age, date of birth, national identification number, passport, and similar information
- Contact information, such as address, telephone number, email, and similar information
- Account information, such as user account and usage history
- Transaction and financial information, such as order history, credit card details, bank account information, and similar information
- Technical information, such as IP address, Cookie ID, website usage history (Activity Log), and similar information
- Other information, such as images, animations, and any other information considered personal data under personal data protection law
Minors
If you are under 20 years of age or have limited legal capacity, we may collect, use, or disclose your personal data. We may require consent from your parents or legal guardian, unless otherwise permitted by law.
If we learn that personal data has been collected from a minor without consent from a parent or legal guardian, we will delete that data from our servers.
How personal data is stored
We store your personal data in documentary and electronic formats.
We store your personal data with the following:
- Server service providers located in Thailand
Processing of personal data
We collect, use, or disclose your personal data for the following purposes:
- To create and manage user accounts
- To deliver products or services
- To improve products, services, or user experience
- For internal company administration
- For marketing and sales promotion
- For after-sales service
- To collect feedback
- To process payment for products or services
- To comply with the Terms and Conditions
- To comply with laws and regulations of government agencies
Disclosure of personal data
We may disclose your personal data to others with your consent or where permitted by law, as follows:
- Internal corporate administration: We may disclose your personal data within the company as necessary to improve and develop our products or services. We may compile internal information about various products or services under this policy for your benefit and the benefit of others.
- Personal data retention period: We retain your personal data for as long as necessary while you are our customer or have a relationship with us, or for as long as necessary to fulfill the purposes related to this policy. We may need to retain it afterward where required by law. We will delete, destroy, or anonymize it when it is no longer necessary or when the relevant retention period ends.
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Data subject rights: Under personal data protection law, you have the following rights:
- Right to withdraw consent If you have given consent, we will collect, use, or disclose your personal data. You may withdraw your consent at any time, whether it was given before or after the personal data protection law came into force.
- Right to access data You have the right to access your personal data under our responsibility and ask us to make a copy for you, including asking us to disclose how we obtained your personal data.
- Right to data portability You have the right to receive your personal data where we have prepared it in a format that can be read or used by an automated tool or device and can be automatically used or disclosed. You may also ask us to send or transfer it in that format to another data controller where this can be done automatically, and you may request that we send or transfer it directly to another data controller unless this cannot be done for technical reasons.
- Right to object You have the right to object at any time to the collection, use, or disclosure of your personal data where that processing is necessary for our legitimate interests, or those of another person or legal entity, within what you can reasonably expect, or for a public interest mission.
- Right to erasure or destruction You have the right to request deletion or destruction of your personal data, or anonymization so that you cannot be identified, if you believe it was collected, used, or disclosed unlawfully, if we no longer need to retain it for the purposes of this policy, or after you have withdrawn consent or objected as described above.
- Right to restriction of processing You have the right to request temporary restriction of processing while we investigate your request to correct data or your objection, or where we no longer need to delete or destroy the data under applicable law but you ask us to restrict its use instead.
- Right to rectification You have the right to request that your personal data be corrected so that it is accurate, current, complete, and not misleading.
- Right to lodge a complaint You have the right to lodge a complaint with the relevant authority if you believe that the collection, use, or disclosure of your personal data violates or fails to comply with applicable law.
You may exercise the rights above by contacting our personal data protection officer using the contact details at the end of this policy. We will notify you of the result within 30 days from the date we receive your request, using the form or method we specify. If we refuse your request, we will explain the reason through channels such as SMS, email, telephone, or letter.
Advertising and marketing
We may send information or newsletters to your email for the purpose of offering matters of interest to you. If you no longer wish to receive email communications from us, you can click "unsubscribe" in the email link or contact us by email.
Tracking technologies (Cookies)
To improve your experience and make it more complete and efficient, we use cookies or similar technologies to improve access to products or services, provide relevant advertising, and track your usage. We use cookies to identify and track website users and access to our website. If you do not want cookies stored on your computer, you can configure your browser to reject cookies before using our website.
Security of personal data
We maintain the security of your personal data according to the principles of confidentiality, integrity, and availability. This is intended to prevent loss, access, use, alteration, modification, or disclosure. We also implement personal data security measures covering administrative safeguards, technical safeguards, and physical safeguards for access to or control of personal data.
Notification of personal data breaches
If a personal data breach affecting you occurs, we will notify the Personal Data Protection Committee without delay and within 72 hours after becoming aware of it, to the extent possible. If the breach is likely to result in a high risk to your rights and freedoms, we will notify you of the breach and available remedies without delay through channels such as the website, SMS, email, telephone, or letter.
Changes to this Privacy Policy
We may amend this policy from time to time. You can find the amended terms and conditions of the policy through our website. This policy was last amended and took effect on 17 August 2026.
Privacy policy of other websites
This Privacy Policy applies only to the products, services, and website use provided to our customers. If you visit another website, even through a link from our website, the protection of personal data will be governed by that website's privacy policy, in which we have no involvement.
Contact details
If you have questions about this Privacy Policy or wish to exercise any rights, you can contact us or our personal data protection officer as follows:
Data controller
The Money Coach Co., Ltd.
25/31, 3rd Floor, Days Ramintra - Watcharapol Village, Soi Watcharapol 1/1
Tha Raeng, Bang Khen, Bangkok 10220, Thailand
Email: contact@moneycoach.co.th